FAQ

FREQUENTLY ASKED QUESTIONS

📦 How do I know my order went through?
You'll get an order confirmation by email right after checkout. 
If you don't see it, please check your spam folder. If anything 
looks off, just reach out — we'll take a look right away.

🚚 When will my order arrive?
Your order is processed within 1–2 business days and then ships out. 
Delivery usually takes [3-7] business days. As soon as your package 
ships, you'll get a shipping confirmation with a tracking link so you 
can follow it any time. In rare cases there can be slight delays — 
if that happens, we'll email you.

💬 How can I reach you?
You can email us any time at:
📧 hello@tryloumilo.com
You can also use the contact form in our shop. We'll get back to you 
as soon as we can.